Alternatives to Putzperle: Top 5 Cleaning Services in Germany For Expats (2025)

Here’s a little piece of truth: finding a reliable cleaner in Germany can be harder than understanding your Nebenkostenabrechnung. And if you’ve tried Putzperle, you probably know the drill — inconsistencies, unclear cancellation policies, and communication gaps big enough to mop a floor with.

Putzperle might still work for some. But if you’re an expat in Germany looking for a smoother, more transparent experience (ideally with someone who understands your panic-cleaning habits), you’ve got better options. We handpicked these 5 alternatives based on verified reviews, user forums, and actual availability across major cities.

👉 Looking for a Cleaner in Germany?
A4ord Cleaning Services – Transparent rates, vetted pros, English-speaking support, and easy online booking.
👉 Find Cleaning Services in Berlin • Munich • Hamburg

Top 5 Cleaning Services in Germany That Expats Love

1. A4ord – for the best English-speaking experience

Website: a4ord.com

What to know:
A4ord isn’t a marketplace—it’s a concierge-style pet care service. You tell them what you need, and they match you with a trusted sitter. Great for expats who don’t want to browse through tons of profiles or apps that half-work in German.

Why it stands out:
A4ord is built with expats in mind — there are no contracts or last-minute no-shows. There are just reliable cleaners, verified profiles, and bookings that don’t require translating a PDF first.

What expats love:
- English-speaking customer support
- Verified cleaners with reviews
- Flat-rate and hourly options available
- Covers Berlin, Munich, Hamburg, Frankfurt & more

2. Book a Tiger – for the app-first crowd

Website: bookatiger.com

What to know:
Quality is inconsistent. Some users report great results, while others mention missed appointments or poor follow-up. Still, the booking flow is simple and modern, especially if you’re used to app-based platforms.

Why it stands out:
One of the more popular alternatives to Putzperle, Book a Tiger offers app-based booking with upfront pricing and cleaner profiles.

What expats love:
- Real-time cleaner availability
- App and website in English
- Works well in major metro areas

3. Helpling – for the wide coverage across Germany

Website: helpling.de

What to know:
Service coverage is Helpling’s strength—it’s available almost everywhere. But it’s still a marketplace, and that means quality depends on the individual cleaner. Read reviews carefully and don’t expect same-day responsiveness.

Why it stands out:
Helpling is the go-to for nationwide access to independent cleaners. You’ll find someone in nearly every city, and most have ratings and profile descriptions.

What expats love:
- Available in smaller cities
- Cleaner reviews and ratings
- Insurance is included in some bookings

4. Betreut.de (Care.com DE) – for the family-oriented setup

Website: betreut.de

What to know:
Betreut.de is more hands-off. It works best for people looking for regular help—weekly cleaning, child care, even elder support. It’s not ideal for one-off appointments, and the paywall makes messaging slower.

Why it stands out:
Though better known for child and elder care, Betreut also lists household cleaners, many of whom offer long-term arrangements.

What expats love:
- Great for finding recurring cleaners
- Detailed profiles and background checks
- Multiple service categories (cleaning, babysitting, etc.)

5. Hausengel – for the full-service cleaning and care solution

Website: hausengel.de

What to know:
Hausengel is more care-focused than cleaning-first. Think: elder assistance that includes cleaning, not a cleaning platform that dabbles in care. It’s ideal for families with long-term needs, not for emergency apartment clean-ups.

Why it stands out:
If you need more than surface cleaning—think elder support or long-term assistance — Hausengel combines home help and cleaning services under one roof.

What expats love:
- Focus on home support and care
- Trusted in care sectors across Germany
- Ideal for families with elderly relatives

Why Consider Alternatives to Putzperle?

Putzperle built a reputation as a convenient marketplace for household cleaning. But many expats report wobbly customer service, hard-to-reach support, and issues around pricing transparency. On Reddit and in expat forums, it's often mentioned as a “last resort” rather than a go-to.

These five alternatives solve some of those pain points — whether it's clearer booking terms, English-speaking help, or a wider range of vetted professionals. Bottom line: if you're tired of guessing who's coming to your door, try one of the above.

How We Selected These Providers

We focused on the following criteria to build this list:

- Google Top 10 visibility for keywords like “cleaning services Germany”
- 4.5+ ratings on Google Maps, where applicable
- Reddit and Yelp mentions in r/germany, r/berlin, r/expats, and localized review platforms
- Presence on All About Berlin or other expat-friendly blogs
- Clear cancellation and pricing policies
- Actual experience in multiple German cities

All providers were checked for service availability in at least 3 major cities and have English-language support or UI.

FAQs - Frequently Asked Questions

Is it normal to sign a contract for cleaning services in Germany?
Yes, especially for recurring bookings. Many services use digital contracts to define hours, responsibilities, and rates. A4ord and Helpling offer flexible plans with or without contracts.

Are cleaners insured?
Some platforms like Helpling and A4ord include insurance. Always check the platform’s terms — it varies.

Can I book a one-time cleaner without long-term commitment?
Absolutely. All platforms listed here allow one-time bookings, though some (like Betreut) are geared more toward long-term arrangements.

Do I need to provide cleaning products?
It depends. A4ord and Book a Tiger cleaners usually bring their own. Helpling often asks clients to provide basic supplies unless agreed otherwise.

Which platform is best for recurring cleaning services?
A4ord and Betreut are designed for regular weekly or biweekly services, with options to request the same cleaner every time.

Can I find a cleaner who speaks English?
Yes. A4ord and Book a Tiger both provide English-language platforms and customer support. Helpling and Betreut also offer English filters or listings depending on the city.

Go Local, Legit, Verified

You don’t have to settle for Putzperle. With more transparent, English-friendly platforms popping up every year, it’s never been easier for expats to keep their homes sparkling clean without hours of research.

👉 Ready to book your cleaning service already?
A4ord Cleaning Services – Transparent rates, vetted pros, English-speaking support, and easy online booking.
👉Find Cleaning Services in Berlin •Munich •Hamburg